Privacy Policy

Last Updated: 5th January 2025

Yuna Boutique Kolonaki (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (“the Site”) and shop with us. It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

You can find all of our contact details in our Contact us page

2. What Personal Data We Collect

We may collect the following personal data when you interact with our website or shop with us:

• Personal Identification Data: Name, email address, phone number, and billing/shipping address.

• Order Information: Details of the products you purchase.

• Payment Information: Payment details processed securely via Stripe and Viva Wallet (we do not store your payment card information).

• Technical Data (in the future): IP address, browser type, and cookies, when analytics tools are enabled.

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To fulfill and ship your orders.

• To process payments securely.

• To provide customer support and respond to inquiries.

• To send updates related to your order.

• For marketing purposes, with your explicit consent (e.g., newsletters or special offers).

• To improve the functionality of our website and user experience (if analytics tools are enabled in the future).

4. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

• Contractual Necessity: To process your orders and deliver the products you purchase.

• Legal Obligation: To comply with tax, accounting, and legal reporting requirements.

• Legitimate Interests: To improve our services and ensure the security of our website.

• Consent: For marketing communications and the use of non-essential cookies (when applicable).

5. How We Share Your Data

We only share your personal data with trusted third parties when necessary, such as:

• Payment Processors: Stripe for secure transaction processing.

• Shipping Providers: To deliver your orders.

• Marketing Platforms (not applicable yet): To send newsletters or promotional offers.

We ensure that all third parties handle your data in compliance with GDPR requirements.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above:

• Order information: Retained for a minimum of 6 years to comply with tax and legal obligations.

• Marketing data: Retained until you withdraw your consent.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. These include:

• Essential Cookies: Necessary for the functioning of the website.

• Performance Cookies: To analyze website usage (to be implemented in the future).

You can manage your cookie preferences through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your data, including:

• SSL encryption for secure data transmission.

• Secure storage systems with restricted access.

• Regular monitoring and updates to prevent unauthorized access.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated to you via email or website notification.